Your Questions Answered
We’ve put together some commonly asked questions to give you more information about Digcue and in ear monitors, custom ear bud, wireless headphones, the service we offer.
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FAQ
Most frequent questions and answers
Our company has been in the earphone, cables, and portable since 2011, and we have extensive experience in producing high-quality earphones for various industries and applications.
We manufacture a wide range of earphones, including wired earphones, wireless earphones, USB DAC device, portable audio.
Yes, we offer OEM/ODM services for earphone design and production, allowing you to customize the earphones and headphones with your brand logo, color, packaging, and other features to meet your specific requirements.
Our lead time for manufacturing and shipping earphones and in ear monitors varies depending on the order size and customization requirements, but we typically aim to deliver within 2-4 weeks for standard orders and 4-6 weeks for custom orders.
Our minimum order quantity for earphones and headphones varies depending on the model and customization requirements, but generally, it is around 1000 units per order. Please contact our sales agent for details.
Yes, we can provide samples of our earphones, headphones for evaluation before placing an order. Please contact our sales team for more information on sample availability and pricing.
Yes, we take quality very seriously, and we have a team of experienced engineers and technicians who oversee every step of the production process. We also use high-quality materials and advanced equipment to ensure that our earbuds and headphones meet or exceed industry standards.
We understand the importance of protecting our customers’ intellectual property, and we have strict policies in place to safeguard your designs and ideas. We are happy to sign non-disclosure agreements to give you added peace of mind.
